Help and contact
The KCB Capital team supports questions about accounts, deposits, withdrawals, charts, and AI-assisted tools. Support is available through the published channels—without personalised investment advice or promises of returns.
Reach out for practical account or platform assistance
Have your account email ready, along with the request category—such as registration, payment or a technical matter—and any relevant screenshots. Clear information helps the team investigate faster and limits unnecessary follow-up.
Where possible, cases involving active transactions or withdrawals awaiting completion receive priority. For your protection, unsolicited messages will never request your complete password or two-factor codes.
If you have not opened an account yet, registration can be completed in a few minutes. You can then return here with any follow-up questions, while the FAQ covers common topics such as charges, security and supported markets.
Use a specific subject line, for example “Withdrawal pending”, “Two-step access” or “Question about fees”. Many enquiries receive an initial reply within several hours, although payment checks or busy periods may require more time; updates are provided when the status changes.
